Valentina was very friendly, chatty and flexible about pickup/drop-off. She was almost half an hour late though, and the car was a mess - it had ants and a huge crack across the windscreen. She was also texting and making calls whilst driving. Overall she got us there in one piece but not the best experience.
Response from driver: "Hi Ben, I would like to inform you, that the crack on the screen here in Canada isn’t an issue, as we discuss that in the car with the other passengers. Also to be precise last week following a breakdown the mechanic performed a security check on the car and said it is safe to drive. The ant situation I have checked the car and ask other passenger none has seen any. I answer my phone but was on a loud speaker. And I wasn’t texting but looking how to get you and your girlfriend to the train station on time and went out of my way to accommodate you guys. I was half an out late as I was on a remote location and I have text you when I left, so you knew that in advance and could have taken a bus then. Also could have not taken the lift afte you have seen ants and the crack on the screen , I would have refund you the money."