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How it works > Safety

Safety first.

Safety is our first priority at Poparide and we’ve built it right in to the platform.

All members have verified profiles.

All Poparide members have a verified email, phone number, as well as a verified credit card or bank account when they book or receive a booking.
We also perform an optional driver’s license verification - look out for a green verification badge next to a member's picture.
Find out more about ID verification

You choose who you're going with.

You get to choose which members you decide to travel with, and we do not automatically match you with other members.
Before you decide to travel with another member, you will be able to see the information posted on their profile, including their name, photo, reviews from other members, number of Facebook friends and more.
Find out more about our booking process

We monitor the activity closely.

Our team keeps a close eye on the activity inside our community and we have automated checks in place to ensure a safe and reliable ridesharing experience for all members.
We have a zero tolerance for any type of abuse, harassment or stalking. We also impose high driving standards and have strict policies against speeding and distracted driving.

Your money is safe with us.

All rides are booked online through Poparide's secure payment system and we hold funds for a period of 4 days after the trip to ensure there are no disputes and to issue any necessary refunds.
All transactions are processed via Stripe and PayPal, two of the most secure payment providers available on the Internet.

You are covered under regular insurance.

Poparide operates under carpooling laws that have existed well before we launched our app, and which allow drivers to fill their empty seats when they are already driving from A to B to cover their costs.
Since drivers are not turning a profit and are only covering their costs when using Poparide, they are generally covered under their regular insurance.
Read more on the legality of carpooling

Our team is here to help.

We have a support team working 7 days a week to ensure that you have a positive experience on Poparide.
Contact our support team
We'd love to have you as a part of our community!
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