"Hi I’m a passenger going from Montreal to Toronto July 6 at 7 am I booked a road trip with the following info Driver name: Vamci Car: Nissan Rogue, white 23, Plate number: VAMC Booking Number: BPOAUF5 This is what happened: After he confirmed my booking request for 7 am, he sent a text saying that he will pickup between 8:30 - 9am (Very late) I could not cancel because I had to pay penalty. When I called him, he said I am sleeping late and I will be late, that’s why I postponed the pickup. When he arrived, he has put his wife at the front seat and we, the other 2 passengers and myself, had to sit at the back tightly. He didn’t let us put our stuff in the trunk because it was full already. Now I have my big backpack on my lap. He refuses the fact that he has put wrong information and won’t apologize. He is very rude. I feel abused by this person’s behaviour. I feel that I should get a full refund for this trip because I was very uncomfortable throughout the trip"

"Great Car, on time"