Beatriz
"I booked a ride with Venkata ahead of time and confirmed that the pickup location was Yorkdale Mall at 4:00 PM. He arrived 45 minutes late, only to inform me that he was already in Scarborough and could not return to pick me up.
I asked him to cancel the trip through the app, but instead he sent me an e-transfer and left it at that. I then had to arrange another ride at the last minute, which caused a significant delay and inconvenience for me.
Honestly, I wouldn’t recommend booking with him. I’d rather pay a bit more and go with someone reliable who actually sticks to the plan."