"Please leave earlier than you think it'll take to reach the pick-up point. Google is not always accurate.

Some common excuses:
1. Uber canceled on me twice or more.
2. My taxi missed the exit.
3. Unusual traffic due to heavy rain.
4. Traffic due to an accident on the highway.
5. I missed the bus, can you pick me up from Blvd. Saint Laurent/Walkley/Hunt Club exit etc.? It's on your way.
6. Please wait for me, I'm only 15 minutes away, I had some issues at home, I'll pay you more.

PLEASE BE 10 MINUTES BEFORE THAN LATE.

Ottawa: Chapter's Parking at Rideau Center
(26 George Street) 

Drop off: Metro Namur(Burger King Parking)

Please don't talk over the phone unless emergency or very urgent. Please be respectful of your fellow passengers. No eating or drinking(except water) is allowed. Please wear a mask above your nose. Some people say they have problems covering their noses. Please understand some people don't feel comfortable if a passenger is not wearing a mask properly.

Thank you!"