"Please leave earlier than you think it'll take to reach the pick-up point. Google is not always accurate.

Some common excuses:
1. Metro suspended for 15 minutes or more.
2. Uber canceled on me twice or more.
3. My taxi missed the exit.
4. Traffic due to an accident on the highway.
5. I missed the bus or metro.
6. Please wait for me, I'm only 15 minutes away, I had some issues at home, I'll pay you more.

PLEASE BE 10 MINUTES BEFORE THAN LATE.

Pick up: Metro Namur(Burger King Parking)
(5300 Rue Jean-Talon O)

Drop off:
Ottawa: Chapter's Parking at Rideau Center
(26 George Street)

Please don't talk over the phone unless emergency or urgent. Please be respectful of your fellow passengers. No eating or drinking(except water) is allowed. Please wear a mask above your nose. Some people say they have problems covering their noses. Please understand, some people don't feel comfortable if a passenger doesn't wear a mask properly.

Thank you!"