"Please leave earlier than you think it'll take to reach the pick up point. Google is not always accurate.

Some common excuses:
1. Metro suspended for 15 minutes or more.
2. Uber canceled on me twice or more.
3. My taxi missed the exit.
4. Traffic due to an accident on the highway.
5. I missed the bus or metro.
6. Please wait for me, I'm only 15 minutes away, I had some issues at home, I'll pay you more.

PLEASE BE ON TIME OR BEFORE.

Pick up: Metro Namur(Burger King Parking)

Drop off:
Ottawa: Chapter's Parking at Rideau Center
(26 George Street)

Gatineau: McDonald's Boulevard Maisonneuve
(180 Boulevard Maisonneuve)

Please don't talk over the phone unless emergency or very urgent. Please be respectful for the fellow passengers. No eating or drinking(except water) allowed. Please wear a mask above your nose. Some people say, they have problems to cover their nose but please understand, some people don't feel comfortable if a passenger is not wearing his/her mask properly.

Thanks you!"