"Driver likes to creep on car in front then needs to brake suddenly. The music was turned up so loud I could hear it through my earbuds. It was horrible. The driver forgot to drop me off at the location I chose. He was waiting for me to get out his vehicle not remembering that he forgot to drop me & my son off. For my first experience using the app I had hoped for a smoother ride. I don't want to ride with this driver again."

"Worst travelling experience in my life He arrived 15 minutes late, and when he did, He then insisted that three passengers squeeze into the middle row, even though the ride description clearly stated only two. When I raised this issue, he became rude and aggressive and told me to cancel the ride if I had a problem and shut the door in my face. This behavior was completely unprofessional and made me feel unsafe and disrespected. Clearly in a power ride, it’s my car so [Hiden] you like he is doing charity to me"