Christie
"I had a very uncomfortable experience with this driver. First, the car was clearly overbooked — I paid for 2 seats (for myself and another person), yet a third passenger was added to the back seat with us. The driver even asked me to sit in the middle, without a seatbelt, for a 2-hour trip. It was extremely uncomfortable, and my back hurt the entire time because I couldn’t move.
On top of that, the driver was wearing a lotion with a very strong scent, which made the ride even more unpleasant.
Drivers should manage their bookings responsibly, make sure they don’t exceed the car’s capacity, and ensure that all passengers are safe and comfortable. A car designed for 4 passengers should not be carrying 5 people on a long trip."