Neo
"Deeply concerning experience in my last ride. .while safety was never a concern and Ola handled the safety of us all with importance, I just didn’t think the driver was sensitive to the rest of his co riders.. in balance, I cannot recommend booking with this driver for several reasons. Certainly not at the price premium paid for this journey. :
Heavy Delay: The driver left 45 minutes late, pushing our arrival into late at night. To add to it we were told we were picking up another rider from his home in Bedford while the rest of us had to find our way to bridge terminal. Turns out this rider was either a family member or a friend of the driver. A fact he conveniently missed out while complaining about the detour and pickup. .
passenger Behaviour: For the majority of the 4-hour journey, this extra person seated in the middle on the back row kept talking to himself, loudly, sometimes murmuring, but mouth may have been moving the entire trip. We were not even warned that we have a person with diminished capabilities among us.considering it was post work trip i was hoping it would be a quiet one. It wasn’t. This made it a very strange and stressful environment in the car
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Atmosphere: An uncomfortable style of repetitive, loud music was played continuously for hours despite it being gibberish for the passengers who had no context to the music.
At a premium price of $77 a seat, having booked out all 5 seats the driver made $100s of cad for a journey that would cost him slightly over c$75 which is more than the cost of the maritime bus ride for the same trip. In the end, what he is running is a commercial operation with 0 commercial standards of service. At its core, you expect a basic standard of professional courtesy and a comfortable ride. This trip fell completely short. Save your money, take the bus instead."