Selya
"Here's a more neutral and polished version that sticks to the facts:
The ride itself was comfortable, and Innocent communicated well before departure. However, after Belleville, he unexpectedly left the highway, and once in Ottawa, he made several stops to deliver packages before dropping off passengers. This added close to an hour to the trip. To avoid waiting any longer, I chose to get out during one of the deliveries rather than continue to the final stop at Bayshore."